Middle Management Skills

Negotiation Skills

Contrary to popular belief, good negotiation involves both parties feeling pleased with the outcome of a decision, deal or sale/purchase. This one or two day workshop takes delegates through the psychology of negotiation and the tools and steps involved to negotiate in a controlled, prepared and confident manner to get better outcomes.

Course Content

  • Types of Negotiation
  • Preparing for Negotiations
  • Building the Relationship
  • Effective Information Gathering
  • Holding Your Ground
  • Tough Negotiators
  • Closing a Deal

Benefits to the Individual

  • Ability to negotiate confidently
  • Better negotiation outcomes
  • Better relationships with clients or suppliers

Benefits to the Company

  • Ability to negotiate confidently
  • Better negotiation outcomes
  • Better relationships with clients or suppliers

Course Duration

2

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