First Time Management Skills
Communication Skills
This course will encourage you to develop an understanding of your communication style as well as the styles of others. It will then train you on how to adapt your communication style to the style of others in order to have more positive interactions with people in and outside of the working environment. Communication skills are the most important skills required to manage people and should be focused on continuously.
Course Content
- Communication Filters
- Perceptual Positions
- Communication Styles
- Thinking Styles
- Assertiveness
- Communicating and Presenting a Positive Image
- Action Planning
Benefits to the Individual
- Better interactions
- Understand others
- Be understood more clearly
- Less conflict
Benefits to the Company
- Better interactions
- Understand others
- Be understood more clearly
- Less conflict
Course Duration
1
Like what you see, what next?
The next step would be to get in touch! We always tailor content as part of our standard service so follow one of the many ways to contact us and talk through your requirement with one of our friendly experts who will advise you on how we can make it a reality...
Featured
Our Popular Management Essentials Courses Are Now Virtual!
Give your managers the practical experience and strategy needed to start producing results and grow a high performing team through these virtual courses
More info